Delivery Policy

Effective Date: December 25, 2024

Welcome to Jigsaliz! We are committed to providing a reliable and seamless delivery experience. This Delivery Policy explains our shipping procedures to ensure customer satisfaction.

1. Shipping Locations

Jigsaliz ships to all locations within the United States. International shipping is not available at this time.

2. Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Estimated delivery within 1-3 business days.

Delivery times may vary based on the shipping destination and the carrier’s schedule.

4. Shipping Costs

Shipping fees are calculated at checkout based on the weight, dimensions, and destination of your order. From time to time, we may offer free shipping promotions, which will be announced on our website.

5. Order Tracking

After your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to track your shipment or check the order status through your account on our website.

6. Failed Deliveries and Undeliverable Packages

If a package cannot be delivered due to an incorrect address or failed delivery attempts, it will be returned to us. We will contact you to arrange redelivery, and additional shipping fees may apply.

7. Damaged or Lost Packages

If your package is damaged or lost during transit, please contact us immediately at info@jigsaliz.com or (860) 405-0231. We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

8. Delivery Delays

While we aim for timely deliveries, unexpected delays may occur due to weather, carrier issues, or other unforeseen circumstances. We will notify you promptly of any delays.

9. Contact Us

For questions or concerns about this Delivery Policy, please contact us: